GOMO PRIVACY POLICY  

 

Updated: April 28th, 2020

 

Gomo, operated by Hailify, Inc. ("Gomo," "we," or "our"), recognizes the importance of your personal privacy.  Therefore, we have created this Privacy Policy so that you know how we use and disclose your information when you make it available to us.  The Privacy Policy below discloses our practices regarding data collection and usage for the website located at www.drivegomo.com, as well as the related mobile website and the mobile application called Gomo (the “App”) (collectively, the “Service”).

 

By using or accessing the Service, you signify your agreement to be bound by this Privacy Policy. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY YOU MAY NOT ACCESS OR OTHERWISE USE OUR SERVICE OR PARTICIPATE IN OUR SERVICE.
 

Key aspects of our privacy practices described in this Privacy Policy include the following explanations:
 

The data that we collect and why we collect it;
How we use that data;
How we share data; and
The rights to your data.
 

Personal Data That We Collect:
 
You may be required to submit certain personal data when you register on the Service. The personal data which you may provide to us could include your email, name, phone number, address, payment information, photograph or headshot, IP address, driving data (such as earnings, hours worked, and miles driven in a given time period) and other personal data collected from you or through some other form of consent from you or notification to you.


Geo-Location and Mobility Information:
When you access or use the Service, Gomo may access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (including but not limited to latitude and/or longitude), IP addresses, and/or similar information regarding the actual location of your device. Location data may convey to us information about how you
browse or use the Service. Location data does not collect or share any personal data about
you. Location data may be used in conjunction with personal data. Some features of the
Service, particularly any location-based services, may not function properly if use or
availability of location data is impaired or disabled.

We may also access, collect, monitor, remotely store, and share (including without
limitation with advisers and advertisers), aggregated mobility and behavioral data;
provided that such data will be anonymized and will not personally identify you.

 

Information from Rideshare Services


In using the Service, you have the option to connect the Service with your accounts for
Uber, Lyft, Juno, and/or Via (collectively, the “Rideshare Services”). By connecting the
Services with any of the Rideshare Services, you acknowledge and agree that Gomo will
collect and store data from your Rideshare Services accounts in accordance with this
Privacy Policy, and you give Gomo permission to do so. This data includes hours
worked, miles driven, money earned, routes taken, and other metrics, both for each
individual Rideshare Service and in totality.

 

Non-Personal Or Aggregate Data That We Collect:
 
When you access our Service, we may automatically collect non-personal data from you,
such as web pages viewed, browser type, operating system, referring service, search
information, device type, page views, usage and browsing habits on the Service and
similar data. We may also aggregate demographic information collected from our users
(such as the number of users in a particular geographical location) in a manner
which does not identify any one individual.   We may also aggregate information
collected offline in connection with the Service, obtain non-personal data from third party
sources and develop aggregate data by anonymizing previously collected personal data.

 

It is possible at times when collecting non-personal data through automatic means that we
may unintentionally collect or receive personal data that is mixed in with the non-
personal data.  While we will make reasonable efforts to prevent such incidental data
collection, the possibility still exists.  If you believe that we have inadvertently collected
your personal data, please notify us at info@drivegomo.com or
support@drivegomo.com.
  

Information Usage:


We will only use your personal data as described below, unless you have specifically
consented to another type of use, either at the time the personal data is collected from you
or through some other form of consent from you or notification to you:

 

We may share your personal data collected in connection with providing the
Service.
We may use your personal data to respond to your inquires or requests.
We may use your personal data to send you emails from time to time about our
services, but we will not provide your personal data to third parties for them to
contact you directly unless otherwise permitted by this Privacy Policy or you
provide your consent.

We may share your personal data with third parties to further the purpose for
which you provided such information to us. Specifically, we may share your
information with the third party vendors listed below (collectively, the “Third
Party Vendors”):

We urge you to read the privacy practices of all of our Third Party Vendors before submitting any personal data through the Service.
We may share your personal data with any third-party service that you connect to
through our platform (the “Integrated Services”).
We urge you to read the privacy practices of any Integrated Service before connecting through the Service.
We may disclose personal data as required by law or legal process.
We may disclose personal data to investigate suspected fraud, harassment or other violations of any law, rule or regulation, or the terms or policies for our services or our sponsors.
We may transfer your personal data in connection with the sale or merger or change of control of Gomo or the division responsible for the services with which your personal data is associated.
We may share your personal data with an affiliate of Gomo who is in the same corporate family as us as long as their privacy practices are substantially similar to ours.

Non- personally identifiable or aggregate information may be used by us for any purposes permitted by law and may be shared with any number of parties, provided that such information shall not specifically identify you.

 

Cookies and Similar Technologies:
 
“Cookies” are pieces of information that may be placed on your computer by a service
for the purpose of facilitating and enhancing your communication and interaction with
that service. Many services use cookies for these purposes.  We may use cookies (and

similar items such as clear gifs, web beacons, tags, etc.) on our Service to customize your
visit and for other purposes to make your visit more convenient or to enable us to
enhance our Service.  We may also use and place cookies (and similar items) on your
computer from our third party service providers in connection with the Service, such as
an analytics provider that helps us manage and analyze Service usage, as described more
fully below.  In addition, our advertisers and business partners may set cookies and
similar items on your computer when you use our Service.  You may stop or restrict the
placement of cookies on your computer or flush them from your browser by adjusting
your web browser preferences, in which case you may still use our Service, but it may
interfere with some of its functionality. Cookies and similar items are not used by us to
automatically retrieve personal data from your computer without your knowledge.

 

You should be able to control how and whether cookies will be accepted by your web
browser. Most browsers offer instructions on how to reset the browser to reject cookies in
the "Help" section of the toolbar. However, if you reject our cookies, many functions and
conveniences of our Services may not work properly.


Analytics and Conversion Tracking:
 
We use analytics services that use cookies, javascript and similar technologies to help us
analyze how users use the Service. The information generated by these services about
your use of the Service (including your IP address or a truncated version of your IP
address) is transmitted to and stored by analytics service providers on their servers. Those
service providers will use this information for the purpose of evaluating your, and other
users’, use of the Service, compiling reports for us on website activity and providing
other services relating to website activity and Internet usage. 

 

We may collect information about your computer, including your IP address, operating
system and browser type, for system administration and in order to create reports. This is
statistical data about our users’ browsing actions and patterns, and does not identify any
individual. 

 

We use cookies on our site for Google Analytics, Mixpanel, and Crashlytics (the
“Analytics Services”). The Analytics Services are web and mobile analytics tools that
help website and mobile application owners understand how visitors engage with their
website and/or mobile application. Customers of the Analytics Services can view a
variety of reports about how visitors interact with their website and mobile application so
that they can improve them. 

 

Like many services, the Analytics Services use first-party cookies to track visitor
interactions as in our case, where they are used to collect information about how visitors
use our site. We then use the information to compile reports and to help us improve our
site. 

 

Cookies contain information that is transferred to your computer’s hard drive. These
cookies are used to store information, such as the time that the current visit occurred,

whether the visitor has been to the site before and what site referred the visitor to the web
page. 

 

The Analytics Services collect information anonymously. They report website trends
without identifying individual visitors. You can opt out of the Analytics Services without
affecting how you visit our site. 

 

For more information on opting out of being tracked by Google Analytics across all
websites you use, visit https://tools.google.com/dlpage/gaoptout.
For more information on opting out of being tracked by Mixpanel across all websites you
use, visit https://help.mixpanel.com/hc/en-us/articles/360001113426-Opt-Out-of-
Tracking.

 

For more information on opting out of being tracked by Crashlytics across all websites
you use, visit http://try.crashlytics.com.

 

Security:
 
The security of your personal data is very important to us. When we collect your personal
data online, we use reasonable efforts to protect it from unauthorized access.  However,
due to the inherent open nature of the Internet, we cannot guarantee that your personal
data will be completely free from unauthorized access by third parties such as hackers
and your use of our Service demonstrates your assumption of this risk.  We have put in
place reasonable physical, electronic, and managerial procedures to safeguard the
information we collect. Only those employees who need access to your information in
order to perform their duties are authorized to have access to your personal data. For
more information on protecting your privacy, please visit www.ftc.gov/privacy.

 

We shall investigate and report data breaches within 72 hours of becoming aware of such
breach. When a breach of Personal Data is likely to result in a high risk to the rights and
freedoms of individuals then Gomo, as Controller, will notify the affected individuals
without undue delay.
 

Your Disclosures In Blogs And Other Social Media:
 
You should be aware that personal data which you voluntarily include and transmit
online on the Service or in a publicly accessible blog, chat room, social media platform or
otherwise online, or that you share in an open forum such as an in-person panel or survey,
may be viewed and used by others without any restrictions.  We are unable to control
such uses of your personal data, and by using the Service or any other online services you
assume the risk that the personal data provided by you may be viewed and used by third
parties for any number of purposes.

 

If you connect to a third party service such as Facebook or Twitter through an icon or
link on the Service or otherwise link your Gomo account with a third party service, we
may share the contents of your post and associated information (such as your user name,
the fact that your connection originated from the Service, and other relevant usage and
diagnostic information) with such third party.  With your one-time consent, we may also
send information about the content you watch and your activities on the Service to such
third parties. Once such information is shared, the use of your information will be subject
to that service's privacy policy and this Privacy Policy will not apply.

 

Protection for Children:
 
We generally do not collect personal data from children under the age of 13.  If at any
time in the future we plan to collect personal data from children under 13, such collection
and use, to the extent applicable, shall, when required, be done in compliance with the
Children’s Online Privacy Protection Act (“COPPA”) and appropriate consent from the
child’s parent or guardian will be sought where required by COPPA.  When we become
aware that personal data from a child under 13 has been collected without such child’s
parent or guardian’s consent, we will use all reasonable efforts to delete such information
from our database.

 

Other Services:
 
As a convenience to you, we may provide links to third-party services from within our
Service. We are not responsible for the privacy practices or content of these third-party
sites.  When you link away from our Service, you do so at your own risk.

 

Changes to this Privacy Policy:
 
We reserve the right, at our discretion, to change, modify, add, or remove portions from
this Privacy Policy at any time. However, if at any time in the future we plan to use
personal data in a way that materially differs from this Privacy Policy, including sharing
such information with more third parties, we will email you and give you the opportunity
to review the revised policy before you choose to continue using our Services.

 

User Access to Data:


You have the right to request access to the data information we have stored on you. You
can do this by contacting us at info@drivegomo.com or support@drivegomo.com. We
will make sure to provide you with a copy of the saved data particular to you. In order to
comply with your request, we may ask you to verify your identity. We will fulfill your
request by sending an electronic copy unless you expressly specify a different method of
receipt.


Data Correction and Deletion:

If you believe the data Gomo has collected on you is incorrect, you are encouraged to
contact us to update it. Any data that is no longer needed for the purposes specified in this
Policy will be deleted. You may request to have your data updated or deleted at any point
by emailing us at info@drivegomo.com or support@drivegomo.com. Notwithstanding
the foregoing, we may keep copies of any personal data submitted as part of a support
ticket; if you would like us to delete this information as well, please email us at
info@drivegomo.com or support@drivegomo.com.

Opt-Out Process:
 
All unsubscribe or opt-out requests may be made by emailing us at info@drivegomo.com
or support@drivegomo.com or by clicking the “unsubscribe” link at the bottom of the
email. We will process your request within a reasonable time after receipt. However, we
are not responsible for, and in some cases we are incapable of, removing your personal
data from the lists of any third party who has previously been provided your information
in accordance with this Privacy Policy or your consent.  You should contact such third
parties directly. If you would like to update or correct any personal data that you have
provided to us, please email us at info@drivegomo.com or support@drivegomo.com and
once we confirm your information, we will update such information within a reasonable
amount of time.


Communications with Gomo:
 
By providing your contact information through channels including but not limited to your
email address and phone number (collectively the “Channels”) to us, you expressly
consent to receive communications from us.  We may use the Channels to communicate
with you, to send information that you have requested or to send information about other
products or services developed or provided by us or our business partners, provided that,
we will not give your contact information to another party to promote their products or
services directly to you without your consent or as set forth in this Privacy Policy.

 

By providing your phone number to us, you expressly consent to receive phone calls
and/or text messages from us. We will not give your phone number to another party to
promote their products or services directly to you without your consent or as set forth in
this Privacy Policy.

 

Any phone calls and/or text messages delivered to your phone or device may cause you
to incur extra data, text messaging, or other charges from your wireless carrier.
MESSAGE AND DATA RATES MAY APPLY. You are solely responsible for any
carrier charges incurred as a result of phone and/or text communications from Gomo.

 

By using the Service, you expressly consent to receive in-product communications from
us (including, without limitation, push notifications on the App).

 

Any communication or material you transmit to us by email or otherwise, including any
data, questions, comments, suggestions, or the like is, and will be treated as, non-
confidential and nonproprietary.  Except to the extent expressly covered by this Privacy
Policy, anything you transmit or post may be used by us for any purpose, including but
not limited to, reproduction, disclosure, transmission, publication, broadcast and posting.
Furthermore, you expressly agree that we are free to use any ideas, concepts, know-how,
or techniques contained in any communication you send to us, as well as any data
developed using the content of such communication, without compensation and for any
purpose whatsoever, including but not limited to, developing, manufacturing and
marketing products and services using such information.

 

No Rights of Third Parties:
 
This Privacy Policy does not create rights enforceable by third parties, nor does it require
disclosure of any personal data relating to users of the Service.

 

Site Terms of Service:
 
Use of this Service is governed by, and subject to, the Terms of Service located at
[TERMS OF SERVICE URL] (the “Terms”). This Privacy Policy is incorporated into
the Terms.  Your use, or access, of the Service constitutes your agreement to be bound by
these provisions.  

 

Servers:
 
Our servers are maintained in the United States.  By using the Service, you freely and
specifically give us your consent to export your personal data to the United States and to
store and use it in the United States as specified in this Privacy Policy.  You understand
that data stored in the United States may be subject to lawful requests by the courts or
law enforcement authorities in the United States.

 

Governing Law:  
 
This Privacy Policy and our legal obligations hereunder are subject to the laws of New
Jersey, United States, regardless of your location.  You hereby consent to the exclusive
jurisdiction of and venue in the courts located in Middlesex County, New Jersey, United
States, in all disputes arising out of or relating to the Service.

 

For EU Users:


We comply with the EU Data Protection Directive 95/46/EC framework as set forth by
the European Union regarding the collection, use, and retention of personal data from
European Union member countries and Switzerland. Gomo has certified that it adheres to
the requirements of notice, choice, onward transfer, security, data integrity, access and
enforcement.

 

Contact:
 
For questions or concerns relating to privacy, we can be contacted at
info@drivegomo.com or support@drivegomo.com or +1 (202) 930-8970.